Water Softener System Help

Our Expert Helps You With Water Softener Troubleshooting

Every water softener system comes to a point where you face some problems and you're looking for an expert advice. Allwaterpurification.com has teamed up with Matt Ulrich from ClearWaterArizona.com to help you troubleshoot various problems with your water softener systems and solve your problems.

Matt Ulrich is the owner of Clear Water Concepts in Phoenix, AZ. Since 1998 his company has been assembling, installing, and servicing water treatment or water conditioning systems including water softeners, reverse osmosis, water coolers and water filters. They also install hot water recirculation devices and leak controllers.

Matt is passionate in educating consumers about the benefits of water treatment with a special focus on water softeners in particular. He jumps at every opportunity to remove common misunderstandings and perceptions surrounding the technology in the mind of anyone who will listen.

One of his favorite things to say is, “If the minerals you drink in untreated water are good for you, then you should grab a handful of dirt and mix it in with your water to make it even better.”

Why does he say that? Because most people decide that would not be a good thing and he is able to explain that we get the minerals that our bodies need from the whole foods that we eat instead of from the inorganic minerals in the water we drink.

If you're having a problem with your water softener system, please use the form below to ask the question. We'll try and answer your question as soon as possible.

Having A Problem With Your Water Softener System?

If you have a question about water softeners, purifiers or filters or you're having a problem with any of those, please try to be detailed as possible when describing your issue.

What model are you using and what exactly seems to be the problem?

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More Water Softener Systems Q&A

Click below to see Q&As from other visitors to this page...

Hellenbrand H-100 Water Softener Problem 
Hellenbrand H-100 Water Softener Problem Hellenbrand H-100 water softener, 4 yrs old. Doesn't decrement the number of gallons until next regen. …

Manual Regeneration of MacCLEAN NSM1501 
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RO vs WATER SOFTNER SYSTEM 
I currently have a water softner system in my house and was curious whether it filtered out the chemicals, etc. that a RO system provides.

Changing from salt to Potassium Chloride 
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Culligan Gold water softener and colored water 
Recently, our water was orange/brown coming from hot water side at all faucets. We have a Culligan Gold water softener. They have rebedded it now but …

What is the difference between 30 and 25 grams? 
My water was tested and it is 28 grams. My water softener is a on demand model. You set the grams to your hardness. I can only set the softener at 25 …

How does the resin supposed to look like? (Sears Kenmore water softener MODEL # 625.38817) 
I have a Sears Kenmore water softener MODEL # 625.388170 Serial #9856. My concern is the resin tank and the resin that goes inside of it. My washing …

White spots on everything 
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Manual for MacClean Water Treatment System Model # 1501 
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Parts and manual for MacClean Model#NSM1001 
I have a MacClean Model#NSM1001 Water Softener and I'd like to get a parts list and a instruction manual for it. Also where can I buy parts? The serial# …

North Star two tank version model # NST25ED 
I am using the North Star two tank version model # NST25ED and some time ago when i re-filled the pellets, instead of the pellets being on top of the water …

Is the sulfur from iron-sulfide captured by a water softener? 
I have a water softener primarily for removing clear iron and manganese with slight hardness (3.5 gpg hardness as CaCO3, 1.4 ppm Fe and 0.45 ppm Mn). …

How deep should the water be in the brine tank between cycles? 
How deep should the water in the brine tank be between media regeneration cycles in a MacClean two tank system (CLS & CSM Series)?

Leaky water softener 
A friend of mine has a water softener that has a leak around the neck at the top of the tank, below that dials. Is there a way to fix that?

Regeneration Frequency For GE GXSH39E 
My GE Model GXSH39E regenerates every 3-4 days. My Hardness setting is set to 21. What determines frequency outside of the # of gallons of water used? …

Enting Model A1040JT water softener working -- partially 
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Kleen Plus A-13310 water softener 
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Cheaper water softeners? 
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Water heater rod? 
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WaterSoft iron filter bleeding air? 
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How to program the MacClean water softner? 
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Recommend a water softner for occasional use 
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Brown water after adding salt? 
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Mac Clean water softner NS 1001 leaking 
I have a Mac Clean water softner model NS 1001 and serial Number 418607-00374876 and the problem is leaking around the neck of the tank. The head has …

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Salt or potassium water softener? 
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Is Culligan High Energy (HE) Model Water Softening Sytem a good choice? 
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Scale Out 1000 
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High salt content in the Culligan water softner 
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Hard water in a mobile home that is on city water 
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Installing a home water filter before or after the water softener? 
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What is the best water softener for 2 people? 
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How much resin for hard water? 
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Water Softener and / or water purification system 
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Water softener dilemma 
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The hot water is brown after water softener regeneration 
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How to combine a water softener and a water filter 
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Is salt still in my hot water? 
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Comparison between Eco Smarte, Puronics and Pelican 
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Unplugged Water Softener Due to Bad Smell Not rated yet
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Water Softener Help Related Articles


Water Softener Repair
If your system is broken, then learn how to fix it yourself without spending cash on expensive repair call-outs.

Water Softener Maintenance
If you don't mind getting your hands dirty every few months, then maintaining your whole house water softener is a piece of cake.

Water Softener Parts
From time to time, water softeners break down. Learn how to identify which parts you'll need, and find reliable online sources for their replacements.

Water Softener Troubleshooting of Problems
How to figure out what's wrong with your water softener, and whether or not you can take care of fixing it.

Water Softener Resin
What resin does, and how you know whether you need more of it.

Water Softener Manual
If your water softener manual was written in Chinese -- or seems like it was! -- then we will cut through the trouble, and provide you with an easy guide.


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