Water softener dilemma

by Janice
(Hermitage PA USA)

I just moved into an older home and a water softener was already installed. It never ran until I learned to manually turn it on. I have to run it that way all the time. I now have black sediment in my water.

I have asked the previous owner what model it is and no one has a clue as to what it is or who took care of it. I called a few prominent business' in the area to see if they had any record of the installment. They do not.

My question... how do I find out what kind of softener it is... NOTHING printed on the tank. The only numbers refer to the motor. Thank you for your help.

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May 15, 2015
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by: Graham

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Oct 19, 2010
Water Softener Dilema
by: Matt

Janice, if the water is black coming from your water softener, you may have bad resin. The resin can be oxidized if it has been without salt in the brine tank for a significant period. Check to make sure the unit is plugged in, and that the outlet has power. The most common water softener valve is a fleck 5600. Goto www.fleckvalves.com click on "residential" then click "5600 series" Thanks.

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