Naturesorb Water Treatment System, Water Softener and Filter

by Bess
(St. Augustine ,FL)

Naturesorb Water Treatment System, Water Softener and Filter

We had this system installed a few months ago. It seemed to be working the first few weeks but I don't believe the softener has worked properly since.
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The filter works... the water tastes fine, however my dishwasher leaves a scale behind on glassware and the inside of the machine, also my shower doors, etc.

My question: is the science behind this system valid, i.e. does it work?

Have I just bought a lemon that needs to be replaced?

Or would I be better off with a traditional salt-based system?

If so, what brands would you recommend for residential use?

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